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chat_livehelperchat

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    • Name Last commit Last update
    config/install
    css
    js
    src/Form
    tests/src/Functional
    README.md
    chat_livehelperchat.info.yml
    chat_livehelperchat.libraries.yml
    chat_livehelperchat.links.menu.yml
    chat_livehelperchat.module
    chat_livehelperchat.permissions.yml
    chat_livehelperchat.routing.yml
    composer.json
    README.md

    CONTENTS OF THIS FILE

    INTRODUCTION

    This module allows you to easily perform the necessary configuration of the Live Helper Chat server from the Drupal administration system for the correct display of the Chat and FAQ modules on our site, thus allowing you to integrate with the Live Helper Chat server. The viewing restriction of these modules is allowed for pages, content types and user roles.

    It allows administrators to inject JS into the page output according to configurable rules. It is useful to add the JS configuration generated in the Live Helper Chat server.

    REQUIREMENTS

    This module has no requirements, only to have knowledge of the domain where your Live Helper Chat server is located.

    RECOMMENDED MODULES

    INSTALLATION

    1. Install as you would normally install a contributed Drupal module. Visit https://www.drupal.org/node/1897420 for further information.

    2. Or use composer installation:

      composer require 'drupal/chat_livehelperchat'

    CONFIGURATION

    To configure this module, do the following:

    1. Configure user permissions in Administration » People » Permissions:

      • Administer livehelperchat module Permission to change livehelperchat settings.Give to trusted roles only.
      • Use PHP for livehelperchat visibility Permission to set PHP conditions to customize livehelperchat visibility on various pages. Give to trusted roles only.
      • Allow JS configuration injection in the page header. Permission to allow JS configuration injection in the header of the page generated in the chat server. Give to trusted roles only.

    2. Add yor configuration LHC in in Administration » Configuration » System » Settings LiveHelperChat

      Go to /admin/config/chat_livehelperchat/livehelperchatformsettings and choose the desired configuration for your site. The configuration allows the option to embed the JS code generated in the Live Chat Helper (LHC) server on our page or visually configure for less advanced users the CHAT or the FAQS module comfortably. It is allowed to select the domain where the LHC is hosted, the subject, height, width, position of the chat and the FAQ, etc..

      Chat display control and FAQ module are allowed by content types, pages or user roles.

    3. Enjoy!!

    TROUBLESHOOTING

    • If the FAQ module is not displayed, check the following:

      • The page where it should be shown is not excluded from the display?

      • Have you added some sample FAQs to your Live Helper Chat server?

      • Is the FAQ module activated in the configuration section?

    FAQ

    MAINTENERS

    Current maintainers: