Issue #3011738 by volkswagenchick: README missing

CONTENTS OF THIS FILE

---------------------

 * Introduction

 * Features

 * Requirements

 * Installation

 * Configuration

 * Maintainers

INTRODUCTION

------------

The Comm100 digital engagement platform powers real-time interactions via web,

mobile, and messaging. We help organizations answer questions, solve problems,

and keep customers happy.

The module is designed to make the installation of Comm100 Live Chat onto a

Drupal based website much easier. Install the module and within a few clicks,

you are ready to chat online with your website visitors. The whole setup

process can be done in several minutes and right from the Drupal admin panel.

 * For a full description of the module, visit the project page:

   https://www.drupal.org/project/comm100_live_chat

 * To submit bug reports and feature suggestions, or to track changes:

   https://www.drupal.org/project/issues/comm100_live_chat

FEATURES

--------

 * Real-time visitor information, including GEO info, source, navigation path,

   stay time, etc.

 * Efficient online chat tools, such as canned responses, typing indicator, file

   transfer, etc.

 * Fully customizable chat buttons and windows

 * Rule-based auto chat invitation

 * Inter-operator chat and transfer

 * Chat performance reports and analysis

 * Mobile friendly iPhone app and Android app

 * Integration with Comm100 Ticket, a support ticket system

 * Integration with third-party applications such as Salesforce

REQUIREMENTS

------------

This module requires the following outside of Drupal core:

 * To utilize the module, you will need to have an active Comm100 Live Chat

   account. Comm100 Live Chat is a paid product (Pricing & Plans), yet there is

   an option for you to create a free trial account during the setup of the

   module and you have 15 days to try it out for free before making the

   decision. Visit https://www.comm100.com/pricing/ for more information.

INSTALLATION

------------

 * Install the Comm100 Live Chat module as you would normally install a

   contributed Drupal module. Visit

   https://www.drupal.org/node/1897420 for further information.

   https://www.comm100.com/livechat/knowledgebase/how-to-install-comm100-live-chat-onto-a-site-built-by-drupal.html

CONFIGURATION

-------------

    1. Navigate to Administration > Extend and enable the module.

    2. Navigate to Administration > Configuration > Web Services > Comm100 Live

       Chat to configure the plugin.

    3. Enter your Comm100 account Email and Password, and click Link Up.

    4. Select the Code Plan/Campaign you would like to link up with.

Note: If you are using Static Image Button, Adaptive or Text Link Chat Button

type, you need to add the chat button to your website using Custom Blocks.

MAINTAINERS

-----------

 * Jesse Martin (Comm100) - https://www.drupal.org/u/comm100